Privacy Policy

At Surcos (https://Surcos.net), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website. By accessing Surcos, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

1. Personal Information

When you voluntarily provide it through forms, such as our contact form or newsletter signup, we may collect:

• Name
  
  
• Email address
  
  
• Any other information you choose to provide in your message or inquiry
  
  

1. Non-Personal Information

We may collect non-identifying data such as:

• Browser type and version
  
  
• IP address
  
  
• Device type
  
  
• Referring website
  
  
• Pages visited and time spent on the site
  
  
• Location data (city-level only, if enabled by your browser)
  
  

2. How We Use Your Information

We use your information to:

• Respond to inquiries or messages you send via our contact form
  
  
• Send you newsletters and hotel-related updates, if you opt in
  
  
• Improve our website and user experience
  
  
• Monitor and analyze site usage patterns
  
  
• Prevent fraudulent activity and maintain website security
  
  

3. Cookies and Tracking Technologies

Surcos uses cookies and similar technologies (such as tracking pixels and analytics tools) to enhance user experience and gather analytics. Cookies allow us to remember user preferences, track behavior on our site, and measure the effectiveness of content and navigation.

You may disable cookies through your browser settings. However, some features of the site may not function correctly if cookies are disabled.

4. Third-Party Services

We may use third-party tools and services (such as Google Analytics, email marketing platforms, or CAPTCHA tools) to support site functionality and analytics. These services may collect data under their own privacy policies.

We do not sell, rent, or trade your personal information to third parties.

5. Data Storage and Security

All personal information submitted through Surcos is stored securely and only accessible by authorized personnel. While we use reasonable safeguards to protect your data, no system can be guaranteed 100% secure. We recommend not submitting sensitive or confidential information through our contact forms.

6. Your Rights and Choices

You have the right to:

• Request access to any personal information we hold about you
  
  
• Ask that we correct or delete your personal data
  
  
• Withdraw consent to receive marketing emails at any time (unsubscribe link provided in all communications)
  
  

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Surcos is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to our site, please contact us so we can delete the information.

8. External Links

Our website may contain links to hotel websites or third-party platforms. Surcos is not responsible for the privacy practices or content of external sites. We encourage users to read the privacy policies of any site they visit after leaving Surcos.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in laws, technology, or our services. The “Last Updated” date at the top will always reflect the latest version. Continued use of the site indicates your agreement to the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: [email protected]